Subprocessors
Chief Tools uses third-party providers to operate our services. This page explains why we use each provider, where it processes data, where it is based, the safeguard used for international transfers, and which tools it applies to.
Last updated:
Shared platform subprocessors
Providers used across the platform.
-
Access2.IT Group B.V. (opens in a new tab)
Hosting and network infrastructure.
- Processing:
- Netherlands
- Provider base:
- Netherlands
- Transfer:
- No restricted transfer (EEA)
- Applies to:
- All Chief Tools
-
Ploi / WebBuilds B.V. (opens in a new tab)
Server provisioning, deployment, and management.
- Processing:
- European Union
- Provider base:
- Netherlands
- Transfer:
- No restricted transfer (EEA)
- Applies to:
- All Chief Tools
-
bunny.net / BunnyWay d.o.o. (opens in a new tab)
Content delivery network for static assets and avatars.
- Processing:
- Global edge network
- Provider base:
- Slovenia
- Transfer:
- EU SCCs for non-EEA processing
- Applies to:
- All Chief Tools
-
Lettermint B.V. (opens in a new tab)
Transactional email delivery.
- Processing:
- Netherlands
- Provider base:
- Netherlands
- Transfer:
- No restricted transfer (EEA)
- Applies to:
- All Chief Tools
-
Cirrux / Werk Slim B.V. (opens in a new tab)
Business email hosting.
- Processing:
- European Union
- Provider base:
- Netherlands
- Transfer:
- No restricted transfer (EEA)
- Applies to:
- All Chief Tools
-
Fernand / Fernand SAS (opens in a new tab)
Customer support and contact forms.
- Processing:
- European Union
- Provider base:
- France
- Transfer:
- No restricted transfer (EEA)
- Applies to:
- All Chief Tools
-
EUrouter / EUrouter B.V. (opens in a new tab)
AI model routing and inference.
- Processing:
- European Union
- Provider base:
- Netherlands
- Transfer:
- No restricted transfer (EEA)
- Applies to:
- All Chief Tools
-
Stripe / Stripe Payments Europe, Limited (opens in a new tab)
Subscription billing and payment processing.
- Processing:
- Global, including the United States
- Provider base:
- Ireland
- Applies to:
- Paid plans, Domain Chief
-
Sentry / Functional Software, Inc. (opens in a new tab)
Error and performance monitoring.
- Processing:
- United States
- Provider base:
- United States
- Applies to:
- All Chief Tools
-
Slack / Slack Technologies Limited (opens in a new tab)
Internal communication and operational alerts.
- Processing:
- United States
- Provider base:
- Ireland
- Transfer:
- EU SCCs (opens in a new tab)
- Applies to:
- All Chief Tools
-
Statview (opens in a new tab)
Application monitoring and operational event timelines.
- Processing:
- European Union
- Provider base:
- Netherlands
- Transfer:
- No restricted transfer (EEA)
- Applies to:
- All Chief Tools
-
Fathom Analytics / Conva Ventures Inc. (opens in a new tab)
Privacy-focused website analytics.
- Processing:
- European Union for EEA visitor data
- Provider base:
- Canada
- Applies to:
- All Chief Tools
-
Scaleway SAS (opens in a new tab)
Object storage for backups, Tny uploads, and invoices.
- Processing:
- European Union
- Provider base:
- France
- Transfer:
- No restricted transfer (EEA)
- Applies to:
- All Chief Tools
-
SnapShooter / DigitalOcean, LLC (opens in a new tab)
Backup orchestration and monitoring for servers, databases, and applications.
- Processing:
- Ireland; backups stored with Scaleway
- Provider base:
- United States
- Applies to:
- All Chief Tools
-
Private Captcha / Intmaker OÜ (opens in a new tab)
Bot and abuse prevention for public forms.
- Processing:
- European Union
- Provider base:
- Estonia
- Transfer:
- No restricted transfer (EEA)
- Applies to:
- All Chief Tools
Tool-specific subprocessors
Providers used only by the listed tools or features.
-
Cloudflare, Inc. (opens in a new tab)
Edge storage, routing, and bot protection.
- Processing:
- Global edge network
- Provider base:
- United States
- Applies to:
- Tny, Socket Chief, Package Trends
-
Ploi Cloud / Ploi Cloud B.V. (opens in a new tab)
Managed application hosting for Package Trends.
- Processing:
- Netherlands
- Provider base:
- Netherlands
- Transfer:
- No restricted transfer (EEA)
- Applies to:
- Package Trends
-
Fly.io, Inc. (opens in a new tab)
Edge hosting for custom domains, parked pages, and redirects.
- Processing:
- Global edge network; United States storage
- Provider base:
- United States
- Transfer:
- EU–US DPF (opens in a new tab)
- Applies to:
- Tny, Domain Chief
-
ClouDNS / Cloud DNS Ltd. (opens in a new tab)
Hosted DNS for Domain Chief.
- Processing:
- Global DNS network
- Provider base:
- Bulgaria
- Applies to:
- Domain Chief
-
MoneyBird B.V. (opens in a new tab)
Invoicing and accounting for Domain Chief.
- Processing:
- European Economic Area
- Provider base:
- Netherlands
- Transfer:
- No restricted transfer (EEA)
- Applies to:
- Domain Chief
-
ImprovMX / ImprovMX Incorporated (opens in a new tab)
Email forwarding for customer domains.
- Processing:
- France for EU customer data
- Provider base:
- United States
- Transfer:
- EU SCCs (opens in a new tab)
- Applies to:
- Domain Chief
Business administration providers
Providers used for billing and statutory administration. We generally act as controller for this data, so they may not be subprocessors under a customer DPA.
-
Begrijpt Finance B.V. (opens in a new tab)
Bookkeeping, tax, and financial administration.
- Processing:
- Netherlands
- Provider base:
- Netherlands
- Transfer:
- No restricted transfer (EEA)
- Applies to:
- Chief Tools
-
Yuki / yuki works B.V. (opens in a new tab)
Accounting platform used by Begrijpt Finance.
- Processing:
- European Union
- Provider base:
- Netherlands
- Transfer:
- No restricted transfer (EEA)
- Applies to:
- Chief Tools
Domain registration providers
Registrars and registries receive data required to register and manage domains. Their legal role varies, so we list them separately rather than treating every provider as a subprocessor.
-
Openprovider / Hosting Concepts B.V. (opens in a new tab)
Domain registration services.
- Provider base:
- Netherlands
- Transfer:
- No restricted transfer to provider (EEA)
- Applies to:
- Domain Chief
-
Realtime Register B.V. (opens in a new tab)
Domain registration services.
- Provider base:
- Netherlands
- Transfer:
- No restricted transfer to provider (EEA)
- Applies to:
- Domain Chief
-
CentralNic Registry / CentralNic Ltd. (opens in a new tab)
Registry services for supported domain extensions.
- Provider base:
- United Kingdom
- Applies to:
- Domain Chief
-
SIDN B.V. (opens in a new tab)
Registry operator for .nl domains.
- Provider base:
- Netherlands
- Transfer:
- No restricted transfer to provider (EEA)
- Applies to:
- Domain Chief
-
DNS Belgium vzw (opens in a new tab)
Registry operator for .be, .brussels, and .vlaanderen domains.
- Provider base:
- Belgium
- Transfer:
- No restricted transfer to provider (EEA)
- Applies to:
- Domain Chief
-
Nominet UK (opens in a new tab)
Registry operator for .uk domains.
- Provider base:
- United Kingdom
- Applies to:
- Domain Chief
-
EURid vzw (opens in a new tab)
Registry operator for .eu domains and variants.
- Provider base:
- Belgium
- Transfer:
- No restricted transfer to provider (EEA)
- Applies to:
- Domain Chief
Questions
Under our Data Processing Agreement, customers receive at least 30 days’ advance email notice before a new subprocessor begins processing Customer Data for a covered service.
“No restricted transfer” means the listed processing remains within the EEA. Where processing may occur outside the EEA, the listed adequacy decision, Data Privacy Framework certification or Standard Contractual Clauses provide the relevant GDPR Chapter V mechanism.
We review this list as our services change. If you have questions or corrections, please contact us.